Growing Your Business Online

August 11, 2009

Now that your business is Greenified, let’s talk about growing its reputation online.  That’s part of your plan, right?   You hoped to market the business online, saving a few trees, the chemicals involved in printing up materials, and the energy involved in getting those items to your customers all along.

So let’s talk about how to do that.  First, get a website.  If you can’t afford to have it done professionally, you can start a blog for free.  Put up the blog and post links to it with comments on other similar blogs around the internet.  Hook it up with an RSS feed.  Do you know what that is?  RSS stands for Really Simple Syndication, which allows people to see what you are talking about on a text or email feed.  You can also start a Twitter account and use that to communicate with your customers.  Think about it: being able to instantly notify your customers or followers that you are having a sale or special on a particular item, letting them know what you’re offering.

Those are the technical basics, but let’s also look at what’s being said about your business and you. Do a vanity search of your business name and see what comes up. Are you easy to find? What is the first impression?

Is your business reviewed in online forums or blogs?  Set up some electronic alerts.  You can pay a service to do this, or do it simply by setting up a Google account and asking it to send you alerts every time something is said about you or y our business online.

“Know who the influencers are,” said Pete Blackshaw, executive vice president of Nielsen Online Digital Strategic Service and an expert on consumer-generated media. “There are going to be some megaphones that matter more than others.”

Online reviews are a gold mine of business intelligence. There are metrics to analyze to get a better sense of your customer demographics.  You’ll find those on any website you buy or included in the blog set up that you use. 

With a little bit of your time and some sweat equity, you can easily put yourself out there.  And don’t forget to remind your customers online that you are a green business.  It’s the hottest selling ticket there is to customer’s hearts and wallets.


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